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Variety of Payment Methods
Customers can pay for hosting services with
credit cards, checks
and via
web-based
payment providers: WorldPay, PayPal, 2CheckOut and GestPay, PaySystems
and PayNova.
Setup, Recurrent, And Overlimit Prices
Every hosting resource has a setup, recurrent and overlimit price,
different for each billing period. This allows for flexible pricing
policies.
Taxes
You can apply taxes,
such as VAT, to customer charges. Taxes are added to the summary invoice
amounts.
Tax Exemption
You can wave individual customers from paying taxes. At signup, tax
exemption code is entered, then approved or rejected by administrator.
Email Invoicing
With email invoicing enabled, the control panel will send invoices for every
single bill entry, such as overlimit traffic or buying a resource.
After signup, users can change this option for their accounts.
Reports
Administrator can view reports by selected accounts and periods, including:
- Billing Balances - searches user accounts by balance
and days in debt.
- Estimated balance exhaustion date - calculates the date
when user account runs out of positive balance.
- Charge Log - shows the messages that the control panel exchanged
with the Credit Card Online Processing Center.
- Billing Entries - searches accounts by transactions performed
over the specified time period.
- Monetary Transaction - shows all payments made towards
each account over the specified time period.
- Transfer Traffic - shows how much traffic was used during
certain period of time.
- Disk Usage - searches accounts by the disk space used
by the customers.
- Reseller Traffic - shows transfer traffic used by resellers
and their users, searches resellers accounts by traffic.
- Reseller's User Disk Usage - shows disk space used by
resellers and their users.
- IP Addresses - searches accounts by the IP addresses.
- CC Processing Errors - shows the number of failed CC
processing attempts.
- Content Move - shows the results of moving virtual hosting
between physical servers within the same the control panel cluster.
Managing Debtors
The control panel can be configured to notify, suspend and/or delete accounts
of users that have been in debt over a specified period of time. Respective
warnings are sent first. With it, account suspension doesn't remove
any of client's resources or configuration.
Discounts For Different Billing Periods
You can create many billing periods within a plan for customers to
choose from. In every billing period, you to set discounts for setup,
recurrent, and overlimit prices. This way, you don't need to specify
resource prices in each billing period.
Promotions For Plans
You can create promotion
plans that grant flexible discounts for accounts. Discounts are
provided via promo codes and unnamed promotions and calculated based
on the full amount of charge.
Credit Limit
The control panel accumulates user fees up to a certain amount before credit
card payment users get charged and check payment users get barred from
buying more resources. Credit limit is set in the plan and can be increased
(decreased) for individual accounts and reset for all users in the
system in one go.
Billing Profiles
Users can create and switch between multiple billing profiles. One
billing profile can be used for several accounts. Trial users don't
have billing profiles.
Refunds
The control panel allows complete refunds during the specified initial period
and partial refunds after this period has expired. The duration of
the period and refund percentage is configurable from the control panel.
Only the latest billing period/month recurrent charges can be refunded,
while as other charges can be returned by crediting accounts manually.
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